PRIVACY POLICY

We retain only what’s needed — not what’s convenient, and we use it only for the purpose it entered our systems.

Why We Collect Only What’s Needed
We process personal data in alignment with core principles: data minimization and purpose limitation. This means we do not collect information beyond what is strictly necessary to deliver, secure, or improve our products and services — and we never repurpose data without your explicit direction or a lawful basis.

What Data Enters Our Systems — And Why
Personal data is information that can be used to directly or indirectly identify you.

We collect two main categories:
- Data you provide: Account details, contact and shipping information, payment data (e.g., credit or debit card number), authentication credentials, and responses submitted via surveys, support chats, or help tools.
- Data about your use: Device type, unique identifiers, IP address, operating system, browser type, usage patterns, diagnostic logs, and approximate location (derived from GPS, IP, or other signals) — all collected to maintain service functionality, prevent fraud, and refine user experience.

How We Keep It Secure & For How Long
We apply technical, administrative, and physical safeguards to protect your data against unauthorized access or misuse. Personal data is retained only as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. We do not hold data indefinitely — retention is tied to operational need and legal obligation.

When & Why Data Leaves Our Control
We share personal data only under defined, accountable conditions:
- With strategic partners solely to provide or improve our products, services, and advertising — never for their own marketing purposes without your prior express consent.
- With affiliated companies, or in connection with corporate transactions such as mergers, acquisitions, or bankruptcy proceedings.
- By law, legal process, litigation, and/or requests from public and governmental authorities — including where disclosure is necessary for national security, law enforcement, or other issues of public importance.

What You Can Do — With Proof
You may exercise rights including access, correction, deletion, restriction, objection, or data portability — subject to applicable laws or regulatory requirements that allow or require refusal. If you reside within the European Economic Area (EEA), our processing of your personal data is justified under Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”) where consent is required. You may withdraw your prior express consent for marketing or personalized communications by contacting us. For children under 16 — or the equivalent minimum age depending on jurisdiction — we do not knowingly collect personal data; if we learn that we have done so, we delete it as soon as possible. To act on any rights request, we will ask for verification of your identity. Submit your request to cs@processlines.com. We will respond in a reasonable timeframe, and in any event in less than 30 days.

What Happens If Rules Change
We may update this Privacy Statement to reflect evolving practices, technologies, or legal requirements. Any material change will be communicated through our website. Continued use of our products and services after the effective date signifies acceptance of the revised terms. If you disagree with the changes, please discontinue use and contact us to close your account.